Terms and Conditions

Terms and Conditions for the “Family Ticket 2+1 Free” Promotion at Istralandia

1. General Information

• This promotional offer, named “Family Ticket 2+1 Free,” is organized by Aquapark Istralandia (“Istralandia”) and is valid for ticket purchases made at the Istralandia ticket office at the park entrance.
• The promotion is valid from August 26, 2024, to September 15, 2024.
• By purchasing tickets under this promotion, you agree to the following terms and conditions.

2. Promotional Offer

• The “Family Ticket 2+1 Free” offer provides a free junior ticket with the purchase of two full price adult tickets.
• Adult Ticket: Priced at 36 EUR per ticket. This ticket is valid for individuals over 1.40 meters in height.
• Junior Ticket: Valid for children between 1.00 meters and 1.40 meters in height and is issued free of charge under this promotional offer.
• Any additional tickets beyond the “Family Ticket 2+1 Free” offer can be purchased at a promotional price of 29 EUR for each additional adult ticket and 23 EUR for each additional junior ticket.

3. Usage Conditions

• This promotional offer is only valid for tickets purchased at the park entrance- ticket office.
• To qualify for the free junior ticket, you must purchase two adult tickets at the same time.

4. Restrictions

• The promotion is valid only for entry on the day of purchase and cannot be combined with other promotions or discounts.
• The free junior ticket is valid only when accompanied by the purchase of two adult tickets and cannot be exchanged for cash or used in any other way.
• The promotional pricing for additional tickets is only available on the same day as the “Family Ticket 2+1 Free” purchase.

5. Refunds and Cancellations

• Tickets purchased under this promotional offer are non-refundable and cannot be canceled or exchanged.

6. Additional Conditions

• Istralandia reserves the right to refuse entry or remove individuals from the park in case of rule violations or inappropriate behavior.
• Aquapark Istralandia reserves the right to modify these terms and conditions without prior notice.
• In the event of unforeseen circumstances, such as extreme weather conditions or technical issues, Istralandia reserves the right to close the park without providing refunds for purchased tickets.

7. Governing Law

• These terms and conditions are governed by the laws of the Republic of Croatia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the competent courts in Croatia.

By purchasing tickets, you confirm that you have read, understood, and agree to these terms and conditions.

For further inquiries or assistance, please contact our support team at [email protected].